Showing posts with label retail startup. Show all posts
Showing posts with label retail startup. Show all posts

Thursday, April 12, 2007

Jane and Karri in Hard Hats

Here we are on our weekly Wednesday walkthroughs (me on the right, and Karri, our Director of Education and Lead Vernisseur on the left). It's hard to look cool in a hard hat (unless you're our superintendent, Kirk, who wears his backwards).

This walkthrough was less intensive than the one last week, where we walked through with Bill, our electrician, identifying where every plug in the parlor should go. I've always taken electrical outlets for granted (except at coffee shops and airports that don't have enough for those of us with laptops).

I'm happy to proceed on many of these decisions (how high up should we put the light fixtures in the bathroom?) based on recommendations from knowledgable experts ("Bill, how high up do you usually put light fixtures in bathrooms?"). At Starbucks, there used to be a motto, "Everything matters." Howard Behar talks about how they debated whether the Starbucks logo should go on disposal napkins for hours on end.

While I admire and share the passion, I'm also wary of becoming a retail bridezilla. I'm trying to keep everything in perspective, which is easier on some days than others.

This week, my kids are sick (and waking up at all hours), I'm worried about recruiting enough great people, and getting ready for our Early Stage Investment Forum presentation next week.

So I just don't have enough bandwidth to give more than two seconds of thought to where the exit sign should be located. Kirk (our superintendent onsite from Wilcox) seems to have it under control. That is the great luxury of having a terrific team of people I can trust.

Friday, January 5, 2007

Bad foot massage is like bad sex

I had the worst pedicure experience of my life today. The way my pedicurist rapid-fire poked poked poked at my bottom of my feet just gave me the willies.

To me, a bad foot massage is like bad sex in that it’s WAY worse than no foot massage / sex at all. It’s just so horrible that you need it to stop. As immediately as politely feasible.

Like anything in life, a sure and confident grip is half the battle. An empathetic soul is the other. And it helps to have nice hands. So I was frustrated to pay good money for an hour long grope by a limp fish who viewed me as a pile of dough.

A great massage is such an important part of the experience, don’t you think?

Perhaps I’m a little on edge now because I’m anxiously waiting for my real estate broker, Jill, to call me with good news on my first Julep location. Ideally, I would have liked to have had a signed lease in my hand before I started working with an architect, but I couldn’t work that sequentially AND be open by summer 2007.

The developer and his broker were going to meet yesterday to review my Letter of Intent (LOI). I think we’ve worked through all the major issues, and he seemed like a straight-shooter who got what Julep is all about, so I have my fingers crossed.

I tend to trust in people more than I do in written contracts. The latter is “necessary, but not sufficient,” as they say in law school (but I think that was said about people, actually).

Jane

PS Jill just called – I have a signed Letter of Intent! Hooray. NOW I’ve got to get working on the lease. . .